We respect your privacy. By using CatchApp, you agree to the practices described in this policy. If you do not agree, please discontinue use of the app and contact us with any questions.
Information we collect
Depending on how you use CatchApp, we may collect:
- Account and profile data — such as email address, display name, or other information you provide when you create or manage an account.
- Content you submit — information you choose to enter or upload through the app.
- Device and technical data — such as device type, operating system version, app version, and diagnostic logs, where needed to operate and improve the service.
- Usage data — how you interact with features of the app, aggregated where possible to understand product performance and user experience.
We do not require more personal data than is reasonably necessary to provide the service you request. Specific categories may align with disclosures you see in app stores (for example, Google Play Data Safety).
How we use your information
We use personal information to:
- Provide, maintain, and improve CatchApp;
- Authenticate your account and secure the service;
- Respond to support requests and communicate about important service updates;
- Comply with legal obligations and protect our rights and the safety of users.
Legal bases (where applicable)
If applicable law (such as the GDPR) requires a legal basis, we may rely on your consent, performance of a contract, legitimate interests (for example, security and product improvement balanced against your rights), or legal obligation.
Sharing and processors
We do not sell your personal information. We may share data with service providers who assist us with hosting, analytics, customer support, or security, under contracts that require them to protect your data and use it only for the services they provide to us. We may also disclose information if required by law, court order, or to protect the rights, safety, or property of CatchApp and our users.
Retention
We keep personal information only as long as needed for the purposes above, unless a longer period is required or permitted by law. When data is no longer needed, we delete or anonymize it in line with our internal procedures.
Security
We use appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we encourage you to use a strong password and keep your account credentials confidential.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You may withdraw consent where processing is based on consent. To exercise these rights or ask questions, contact us at the email below. You may also have the right to lodge a complaint with a data protection authority.
To request deletion of your account and associated data, see our dedicated page: Data deletion request.
Children’s privacy
CatchApp is not directed at children under the age where parental consent is required for processing personal data under applicable law. We do not knowingly collect personal information from such children. If you believe we have done so, please contact us and we will take appropriate steps.
International transfers
If we transfer personal data across borders, we will implement appropriate safeguards as required by applicable law (such as standard contractual clauses or equivalent mechanisms).
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and may update the “Effective” or “Last updated” date. Continued use of CatchApp after changes become effective will constitute your acceptance of the revised policy, where permitted by law.